Our top priorities here at Swartz Creek Veterinary Hospital are to practice high quality medicine for our patients, and to offer high quality service to our clients. We are concerned about wait times for our clients and will be rolling out some changes to help with that issue. Starting in November, we will offer some appointments, while still continuing our walk-in format. Starting out, Dr. Pinkston will be the only veterinarian seeing appointments for current clients and those requesting to see him. His appointment day will be on Thursdays. This may change for future months as we continue to work with the new schedule. Additionally, we will only schedule appointments over the phone, at this time.
Our hope, with utilizing appointments, is that it will allow those who want to see Dr. Pinkston to have a set time and will decrease their time in the waiting room. We will still continue, as always, to offer walk-in service with our other veterinarians. Walk-in clients will still be seen in the order they sign in, as in the past. We hope that this will relieve some of the stress and excess time in the waiting room. This will be a new process for our staff, so please bear with us as we work through this transition. If you have any questions, or would like to make an appointment with Dr. Pinkston, call us at (810)635-4015